Frequently Asked Questions

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What is LiveLuxe all about?

LiveLuxe is a wellness-inspired lifestyle brand focused on intentional living. We craft aesthetically pleasing, high-quality products that invite you to slow down, reconnect with yourself, and create mindful moments at home.

What makes LiveLuxe candles different?

Our candles are hand-poured in small batches using 100% natural soy wax, premium fragrance oils, and cotton wicks. They’re vegan, non-toxic, and eco-friendly—made with love and attention to detail, not mass production.

Are your products eco-friendly and cruelty-free?

Yes! All LiveLuxe products are made from ethically sourced, plant-based ingredients. We never test on animals and are proud to be 100% cruelty-free and environmentally conscious.

Where are your products made?

Each product is handcrafted with care in India. We have a team of highly talented and capable individuals who work closely to ensure quality, consistency, and a human touch in everything we offer.

How long do your candles last?

Solace 3-wick candles burn for 72+ hours with proper care. We also offer Solace mini candles that last up to 48 hours—perfect for sampling or gifting.

Do your candles have strong scents?

We thoughtfully balance each fragrance to ensure it fills your space without overwhelming your senses. Our scents are designed to be clean, comforting, and mood-enhancing.

Is LiveLuxe only about candles?

Not at all. While we began with our signature Solace Candle Collection, LiveLuxe is expanding into other variety of products, specifically designed to align with our slow living and mindful luxury philosophy.

Is your packaging sustainable?

Yes. Our packaging is minimal, recyclable, and designed with intention. We aim to reduce waste while keeping things elegant and gift-worthy. Although we couldn't avoid the usage of plastic all total due to the safety of such fragile products, we've made sure to use as little plastic as possible.

Do you offer gift options?

Absolutely. Our Try Out Solace Duo and Solace Quartet come beautifully packaged and are perfect for birthdays, self-care gifts, or just-because moments.

Can I customize my order?

We’re working on personalized gifting and customization options soon. Stay tuned by subscribing to our newsletter or following us on Instagram for updates!

What’s your shipping policy?

We offer fast, reliable shipping across India. Orders are typically dispatched within 2–3 business days, and you’ll receive tracking updates via email once your package is on the way.

Do you donate to any causes?

Yes. A portion of every purchase goes toward mental health and social welfare initiatives. By choosing LiveLuxe, you’re helping light a candle in someone else’s life too.

Can I become an affiliate or brand ambassador?

Yes! We’re building a cozy community of creators, slow-living advocates, and wellness lovers. Keep an eye on our “Join Us” page or DM us on Instagram to get involved.

How can I stay updated on new launches?

Subscribe to our newsletter and follow us on Instagram. We share early access to new collections, behind-the-scenes peeks, and stories that inspire slow living.

How can I be part of the LiveLuxe Community?

Start by joining our newsletter, engaging with us on Instagram, or tagging us when you use our products. We host monthly slow-living challenges, self-care conversations, and creative collabs where your voice is always welcome. We're all about growing together. At LiveLuxe, you're not just a customer - you're a part of our journey, our values, and our ever-growing community rooted in purpose.